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What If Your RV Warranty Expires Before Repairs Are Scheduled?


If your dealer cannot address a warranty concern before your coverage expires, contact Keystone Owner Relations before the expiration date. The team can document your current concerns in your RV’s unit file for consideration of warranty coverage. Documentation does not guarantee approval; coverage remains subject to the applicable warranty terms. Keystone RV

Who should you contact about service delays?

Start with your dealer to discuss the concern and available service appointments. If repairs cannot be scheduled before your warranty expires, reach out to Keystone Owner Relations:

Have your VIN, purchase date, a description of each concern, and any appointment information ready. Keep copies of your communications and supporting photos for reference.

Does documenting a concern extend your warranty?

Documenting an issue allows it to be considered for coverage. It should not be treated as an extension of the warranty or confirmation that every reported item is covered.

Your RV’s warranty documents explain coverage, exclusions, limitations, and service requirements. Refer to the Keystone Owner’s Manual and the warranty guide supplied with your RV for those details.

Contact Owner Relations before your warranty expires if a service delay could affect your repair appointment.

Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.