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How to Obtain Parts for Your RV: A Guide from Keystone RV


Keystone RV replacement parts are available through authorized Keystone dealers and service centers. To get started, contact a dealer with your RV’s vehicle identification number (VIN) and a description of the part you need. Photos, measurements, and any visible part numbers can help the parts department identify the correct replacement.

Find an Authorized Keystone Dealer

Use Keystone’s Find a Dealer tool to locate an authorized dealership or service center near you.

Contact the parts department before visiting to explain what you need and ask what information to send. This can help avoid an extra trip if the part must be identified or ordered first.

Gather Information About Your RV and the Part

Have the following ready when making your request:

  • RV identification: VIN, brand, model year, and floorplan
  • Part description: What the component does and where it is installed
  • Photos: A close-up of the part and a wider view showing its location
  • Labels or markings: Any visible manufacturer, model, serial, or part numbers
  • Measurements: Relevant dimensions, especially for trim, doors, handles, or other fitted components

Do not rely on appearance alone when choosing a replacement. Similar-looking parts can have different dimensions, mounting arrangements, or connections.

Confirm the Order Details

Before approving an order, ask the dealer to confirm compatibility, pricing, availability, and any applicable shipping charges.

Also ask about the return policy and whether installation requires additional hardware or materials. If you need the part before a trip, discuss the expected arrival date before ordering.

Keep the order confirmation and part information with your RV’s service records for future reference.

Get Additional Help From Keystone

If you have difficulty finding an authorized dealer or obtaining a part, contact Keystone Owner Relations:

Have your VIN and any dealer correspondence available so the team can better understand your request.

Use Find a Dealer to start your replacement-parts request.

Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.