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How to Purchase Replacement Parts for Your RV


Order Keystone RV replacement parts through an authorized dealer or service center. Keystone does not sell parts directly to retail customers or unauthorized dealers or service centers. Your dealer can help identify the part, place the order, and provide shipping updates.

Why order through an authorized dealer?

Authorized dealers and service centers have access to Keystone’s online parts catalogs, including photos that help identify components for your RV.

Working with a dealer gives you a point of contact to discuss fit, confirm part details, and ask questions before ordering.

How do you order replacement parts?

  1. Contact your selling dealer. Explain what you need and have your RV’s VIN, model, and model year ready.
  2. Find a nearby authorized location if needed. If your selling dealer is not local, use Find A Dealer to locate another dealer or service center.
  3. Provide clear photos. Include the part, its location, and any visible labels or part numbers to help with identification.
  4. Confirm the order details. Ask about availability, estimated lead time, and delivery options before placing your order.

Can parts be shipped directly to your home?

Many replacement parts can be shipped directly to your door through your dealer’s order. Ask whether direct shipping is available for your specific part and confirm the delivery address. Keystone RV

How long will replacement parts take to arrive?

Availability varies. Some parts may be stocked at the dealership or a Keystone parts warehouse. Special-order parts can take longer, particularly when they must be manufactured.

Your dealer can provide estimated shipment lead times and tracking information when available. Keep in touch with the dealership for updates, especially if you need the part before a planned trip.

Contact an authorized Keystone dealer with your VIN and part photos to get started.

Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.