How to Purchase Replacement Parts for Your RV

How to Purchase Replacement Parts for Your RV

We often receive calls from customers looking to purchase replacement parts for their recreational vehicles. Here’s what you need to know:

Authorized Dealers Only

Please note that we do not sell parts directly to retail customers or non-authorized dealers or service centers. Instead, our authorized dealers and service centers have access to comprehensive online parts catalogs containing over 100,000+ photos, making it easier to identify the correct part for your specific situation.

Benefits of Working with Authorized Dealers

This personalized service allows for better communication of your needs, ensuring that you receive the right part. By accessing the parts catalog, dealers can enhance order accuracy, giving you peace of mind when placing an order.

How to Obtain Replacement Parts

1. Contact Your Selling Dealer: When you need a part, we recommend contacting your selling dealer for assistance. They are equipped to help you find the right parts based on your RV model.
2. Find Your Nearest Dealer: If your selling dealer is not local, you can find your nearest dealer or service center by visiting Find A Dealer.
3. Photo Identification: Many times, a part can be identified with a photo, allowing for easier communication. Most parts can be drop-shipped directly to your door.
4. Stock Availability: While many parts needed for repairs are kept in stock at your local dealership or one of our parts warehouses, certain special order parts may have longer lead times due to manufacturing requirements.

Tracking and Lead Times

Once you order a part, your dealer will have access to estimated lead times for parts shipment and tracking information, so you can stay informed about your order status.

We hope this information helps you have a better experience when ordering replacement parts for your RV. If you have further questions or need assistance, please reach out to your authorized dealer. Thank you for choosing Keystone RV!

Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.