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Creative Colors International (CCI) offers mobile repair services for certain RV materials and surfaces, potentially saving you a trip to a repair shop. Through Keystone’s partnership with CCI, owners can explore repair options for upholstery, vinyl flooring, roof membranes, and some countertops. Availability and repair suitability depend on your location and the damage.
CCI specializes in repairing and restoring materials such as:
RV repair options may also include:
A technician must assess the issue to determine whether repair is appropriate. Not every damaged component can be restored.
CCI’s mobile service brings a technician to your location where service is available. This can reduce the need to transport your RV to a shop for an eligible repair.
When requesting an assessment, provide:
Confirm service availability, access requirements, and whether the repair can be completed on-site. Ask whether you can use the RV during the work rather than assuming you can remain inside.
Repairing an existing surface may also avoid replacing an entire component, depending on its condition.
If your RV is already at a dealership or service center, ask whether they can contact CCI to evaluate the damage and arrange service on your behalf.
Discuss the proposed work and estimate before authorizing repairs.
Service charges and repairs may not be covered under warranty. Coverage depends on the cause of the damage and the applicable warranty terms.
If you believe the concern may qualify, contact Keystone Customer Service at 866-425-4369 before arranging work. Do not assume that using CCI makes a repair eligible for warranty coverage.
Visit Creative Colors International to check local availability and request a repair quote.
Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.