Keystone RV 3-Year Limited Structural Warranty: What Is Covered?

Keystone’s 3-Year Limited Structural Warranty covers qualifying defects in materials and workmanship attributable to Keystone’s manufacturing and assembly of specified structural components. Coverage begins on the first retail owner’s purchase date and applies when the RV is used for recreational camping, subject to the warranty’s terms and exclusions.

Confirm which warranty applies to your RV. Montana and Montana High Country units manufactured after January 1, 2026, have a separate five-year structural coverage period. keystonerv-prod.zaneray.com

What structural components are included?

The three-year warranty identifies these structural coverage areas:

• Main steel frame and supports: The frame, outriggers, and cross members.
• Exterior sidewalls: Laminated and non-laminated sidewalls, including fiberglass, aluminum siding, and wall studs.
• Floors: Laminated and non-laminated floors, including decking and floor joists.
• Roofs: Laminated and non-laminated roofs, including decking, rafters, and roof material installation.
• Fiberglass caps: Fiberglass caps, paint application, and windshield installation, subject to exclusions for damage such as rock chips, dents, and scratches.
• Slide-out box structures: Sidewalls, end walls, roofs, floors, skeletal framing, decking, and roof material installation.

A problem involving one of these components is not automatically covered. The cause must qualify under the warranty, and exclusions still apply.

What is not covered by the structural warranty?

Structural coverage is separate from the Limited Base Warranty and individual component manufacturers’ warranties. It does not extend coverage to every appliance, system, or repair.

Examples of exclusions include routine maintenance, damage from failure to maintain the RV, and damage caused by collisions or road hazards.

Water leaks are addressed under the applicable Limited Base Warranty, rather than the structural warranty. A three-year structural coverage period does not provide three years of general water-leak coverage. Review the complete “What Is Not Covered?” section for details. keystonerv-prod.zaneray.com

Can the remaining warranty transfer to another owner?

The first retail purchaser may transfer the remaining structural warranty coverage to a subsequent retail purchaser. The transfer does not restart or extend the original coverage period.

To update ownership through the My Keystone app or Keystone website, provide:

• RV VIN
• New owner’s name and address
• Phone number and email address
• Proof of purchase, if requested

What limitations should owners understand?

The warranty explains Keystone’s obligations when a covered defect exists. It does not guarantee that the RV will remain free of defects or promise future performance.

It also contains limitations on implied warranties and exclusions for incidental or consequential expenses, including loss of use, transportation, towing, and lodging. Some states restrict these limitations or exclusions, so they may not apply to every owner.

Specialized parts and repair requirements can affect service timelines. Keep in contact with your dealer for updates on parts availability and repair progress.

How do you request structural warranty service?

If you notice a potential structural concern:

1. Contact your selling dealer promptly. Provide your VIN, purchase date, a description of the concern, and relevant photos.
2. Arrange an inspection. Your dealer can assess the issue and coordinate the warranty review and repair process.
3. Follow up as needed. Keep records of communications and contact Keystone Customer Service if your dealer cannot resolve the concern.

Review the warranty documents supplied with your RV, available through the Keystone RV Owner’s Manual, before requesting service.