Customer Service

2425 Davis Drive
PO Box 2000 
Goshen, IN 46527-2000 
Phone (toll free): (866) 425-4369 

Parts 

Parts can only be obtained through an Authorized Keystone Dealer Service Center 

Find A Dealer or Service Center

Owner Relations Call Center Hours of Operation: 

Summer Hours May 26 - Sept 7: 
Monday through Thursday, 9:00 AM - 4:00 PM (ET) 
Friday 9:00 AM - 3:00 PM (ET) 

Hours: 
Monday through Thursday, 9:00 AM - 5:00 PM (ET) 
Friday 9:00 AM - 4:00 PM (ET) 

Owner's Dispute Resolution Program 
Keystone's goal is always to ensure our customers' satisfaction. If you feel that Keystone RV did not fulfill our warranty obligations, you may qualify for a no-cost Voluntary and Independent Dispute Resolution Program administered by DeMars & Associates.

DeMars & Associates Contact Information

DIY Program 
Owner's Manuals 
Warranty Information 
FAQs & How-To Information